Shipping & Returns

Shipping Terms:

• We don't believe in taking our profit
through high shipping rates.
USPS direct charge + handling fee
(only $3.00 handling fee charge)

• Use the shipping calculator for
      shipping costs to your location.

• Insurance is optional. International insurance
is not always available.
We cannot be responsible for uninsured lost mail.

• We package all items very carefully
with secure packaging
for a safe arrival.

• We process and ship your purchase
within 24 business hours
of completed transaction.

 

Return Policy Details:

  •We guarantee our customer's complete satisfaction.

• If you are not satisfied with your item within
14 days of the purchase,
return it for full item cost refund.

• To receive a full item cost refund,
the item must be received by us
unwrapped and unused.

• You will then receive a credit back to your Paypal
account, credit card, or a check from us
for the purchase price minus the cost
of shipping and handling.

• Buyers are responsible for return shipping and insurance costs.

• Item must be returned in its original packaging and in the
condition it was mailed to you.

We always go the extra mile to make sure that
You have a wonderful buying experience!


How to Contact Us:

Crystalline Publications
PO Box 2088
Eugene, OR 97402 USA

Telephone: 541-683-8418